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Echo System Modules

Add functionality to your Echo™ Product with Modules

Echo Modules add functionality to your Echo installation.

Modules to Support Paperless Activities

Clinical Privileges Portal
The Provider Assessment Portal provides a paperless process where reviewers of the initial and recredendialing provider files can review an electronic profile, write comments, grant or comment on clinical privileges, and take action on the file.

DEA
Connect your Pharmacy and other departments to a specially designed web page that includes DEA schedules, numbers and physician signatures - all available online at a click of a button.

EchoPSV
EchoPSV (primary source verification) module accelerates the credentialing timeline by automatically connecting and retrieving information from various websites that offer verification information. EchoPSV uses HTTPS technology to securely obtain PSV for acceptance and review by staff.

EchoConnect
Allows you to offer an online application through a secure website; then review and download the data electronically, eliminating manual data entry of provider information.

Electronic Attachment (OCR) Module
The OCR module is designed for organizations with larger provider databases that need an efficient method to scan and attach documents that do not include postmaster (barcode) numbers, such as applications, licenses or documents. When a document is returned, the client attaches a numeric label, enters the number into the provider record, and scans the document. The OCR module automatically attaches the scanned image to the provider file and updates the provider record.

Hands-Free NPDB - Auto Module
For clients with large provider databases, the NPDB Auto module bypasses IQRS to directly connect to the NPDB/HIPDB via IPT, (ICD Transfer Program). Through electronic transaction file submission, the data is formatted to meet the NPDB requirements and an electronic query is sent. The NPDB Auto module retrieves and receives a complete electronic version of the NPDB report that is automatically stored in each provider's record, eliminating manual handling. The base Echo system provides access to the NPDB and HIPDB using IQRS submission functionality.

Provider Assessment Portal
The Provider Assessment Portal provides a paperless process where reviewers of the initial and recredendialing provider files can review an electronic profile, write comments, grant or comment on clinical privileges, and take action on the file.

Provider Directories
EchoNet online provider referral directories link your organization to your consumers and patients. There are many selection choices that can be made available including specialty, gender, insurance participation, zip code, clinical interests and foreign languages spoken to allow consumers to select providers that best meet their needs. Individual profiles that outline your staff's professional background and training are available for consumer review. Out-of-date paper directories are replaced with 'real-time' information for your consumers and other entities.

Provider Profiles
Use EchoNet to share customized provider profiles with selected departments. The profile page can be customized to include any data element stored in Echo. Typically these pages include photographs, address information including pager numbers, department assignments, staff categories and covering providers

Third Party "auto-verify"
This feature allows other organizations to self-query for provider verification. Verification letter templates can include any item of your choice. Additionally, logic can be used to "flag" records where a telephone call or letter is indicated rather than an automatic response.

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Modules to Support Quality and Patient Safety Initiatives:

Complaint Module
The complaint module allows the user to track, manage, and report on member complaints and/or grievances including arbitration activity. The complaint module provides a vehicle to effectively manage the complaint process from start to finish, and assists with regulatory reporting and/or provider recredendialing needs.

Peer Review Module
The Peer Review Module uses multiple sources of performance data to support performance measurement improvement activities and regulatory compliance. Multiple peer review processes can be designed, developed and employed across the enterprise or facility. Peer review administrators define the elements to be tracked and measured providing maximum flexibility. Data entry is streamlined and records can be attached to either provider or patient records. Data can be imported from third-party legacy systems, eliminating manual keying. Fields are available to capture dates, table values and an unlimited amount of text. Links to scanned images such as hard copy documentation are also available. All peer review data is accessible for reporting including Excel spreadsheets for three dimensional charts for aggregate data reporting. Listing and one-click “worklists” identify areas that require action or follow-up. The Peer Review module supports your state and federal compliance activities by providing a standardized process from initiation to conclusion.

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Modules to Support Discrete Activities:

CME – Continuing Medical Education
A significant enhancement to the standard CME functionality in Echo, the CME Module provides for detailed management of your programs to meet ACCME and other regulatory agency guidelines.

GME - The GME module
tracks an unlimited number of providers, including rotational assignments with dates and locations at multiple organizations. Supervisors and / or faculty are recorded for each program rotation and evaluations are streamlined with portal capabilities. Duty hours track resident time including leave and vacations. The module includes a sophisticated scheduling functionality designed to improve compliance with the ACGME guidelines.

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Modules to Support Managed Care Organizations:

CAQH
Echo’s CAQH module automates the importing of information from CAQH to Echo to support the administration of provider credentialing information. The interface allows organizations to automatically extract provider data from the CAQH Universal Credentialing DataSource data repository and upload the data into Echo in a batch mode using a manual process or on a scheduled basis.

Contracts Module
The contracts module accommodates the vast array of provider contracting models that exist in both managed care organizations and health systems who sponsor managed care plans. The contracts module allows the user to quickly attach and track an unlimited number of managed care contracts to providers and/or provider groups. It also records multiple fee schedules, associated addresses, and lines of business. The contract module also records services and clients that are included or excluded within the specific contract.

Geo-coding Validation Module
The Geo-coding module automatically validates your provider and organization addresses to ensure data integrity, essential for your access analysis efforts and provider directories. Addresses that cannot be validated are flagged automatically for review and correction. The geo-coding module utilizes geographic data from the US Census Bureau Tiger files.

Sales and Account Management Module
The Sales and Account Management module was developed to track information about prospects and clients relative to their use of the managed care network. It supports network evaluation for prospects through Access Analysis, Disruption Reports and Provider Directory Information. Additionally, the module tracks the client’s use of the network and records any specific network needs including: provider exclusions; service inclusions or exclusions; and the creation, maintenance, and tracking of property and casualty wallcards.

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Modules to Support Data Exchange and Data Tracking Activities:

Audit Trail
The Audit Trail module tracks access and changes made to data including the type of change (addition, deletion, or modification), system user, date/time, and files and fields that were accessed. The module also includes the original data and new information entered in a historical log to ensure data integrity.

Data Exchange
The Data Exchange module facilitates the importing and exporting of data to and from other computer systems. This fully automated functionality supports continuous, as well as transaction-based, exchanges in an unlimited number of file layouts in SDF and delimited ASCII format.

HL7
HL7 functionality includes the ability to export information (either scheduled or on-demand) in the required formats. Information can be sent to a file, FTP or secure TCP/IP ports. Mapping and crosswalk capabilities are included and events are written to the audit log.

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