Mentor program: connect with client experts on topics critical to your success!

The HealthLine Systems' contact center Client Advisory Panel has developed the mentor program as a resource for client-to-client connection to enhance your contact center's effectiveness. You can connect with a quick phone call, exchange emails, get a quick answer or build a long term relationship. Here's a sample of the topics. The list keeps growing!

• Custom report development and advanced reporting
• Ideas for user-defined fields
• Strategies for dealing with problem physicians, employees, callers
• Sharp Focus® for the Net
  ...and much more!
• New! Membership program strategies

You can ask a mentor and if you choose, you can be a mentor. It's all up to you.

The program is informal. Just scroll to the desired topic (they are listed alphabetically by topic), select an individual and click on their name. The link takes you to their email address and phone number. Just pick up the phone and dial. It's that easy!

If you would like to be a mentor on a particular topic, email Rick Stier and you'll be included on our list of mentors! If you have questions about the mentor program or ideas to improve it, please contact client coordinators Lori McLelland of Emory Healthcare or Vivian Winter of Georgetown University Hospital. They would love to hear from you and welcome your suggestions to strengthen the program.

Click here for Mentoring Contacts

We hope the mentor program helps you achieve