HealthLine Systems, Inc. Statement of Privacy
This document was last updated August 30, 2001.
HealthLine Systems is committed to protecting your privacy. Most areas of our site are accessible without providing us with any information. There are areas that require information in order for us to assist you. This statement describes the collection and use of this information.
Collecting Personal Information
We will ask for personal information for certain transactions (such as visiting our online demonstrations or help desk) or when you request a contact from us. Generally, this information is requested when you login to a restricted area, subscribe to a newsletter, complete a survey or request additional information. Personal information that is collected is usually limited to either name and email address or organization information.
For example: If you want us to send you information about our products or services we will request your name, organization, address, telephone number and email address. HealthLine Systems uses our proprietary software to maintain your information. If a login name and password has been created, it is stored in our internal system. If you ever want to update your information, either send us an email or contact a member of our staff.
Clients are able to login to client-only areas of the Help Desk using a link imbedded in our software. This link assigns a personal identification number and sends it to your computer in the form of a small text file, called a "cookie." The use of this cookie allows you to visit the Help Desk sites without having to sign in.
Use of your Personal Information
We use your personal information for these reasons:
- To provide access to our Help Desk for our current clients.
- To respond to your requests for information.
HealthLine Systems will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process; (b) protect and defend the rights or property of HealthLine Systems and, (c) act in urgent circumstances to protect the personal safety of users HealthLine Systems, its websites, or the public.
Control of your Personal Information
When you register, or otherwise give us personal information, HealthLine Systems will not share that information with third parties other than for the limited exceptions already listed. It will only be used for the purposes stated above.
HealthLine Systems sends periodic e-mails informing you of new offerings, courses, information or upgrades. You may unsubscribe to these mailings by contacting our office or sending an email with the word "unsubscribe" in either the topic or text area.
Security of your Personal Information
HealthLine Systems strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction through our security practices.
Your personal information is never shared outside the company except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information is stored in our corporate office in San Diego, California.
To ensure we are publishing content customers need and want, HealthLine Systems collects aggregated site-visitation statistics using cookies. We do not track individuals' use of the site.
When someone visits the site, a cookie is placed on the visitors machine (if the visitor's computer accepts cookies) or is read if the visitor has visited the site previously.
Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on our web pages. We do not use this technology to access your personally identifiable information; it is a tool we use to compile aggregated statistics about our website usage. We do not share tracking information outside of the corporation and we do not allow other companies to place clear gifs on our sites.
Changes to this Statement
HealthLine Systems may periodically update this privacy statement and will change the "last updated" date at the top of the privacy statement to reflect the new date.
HealthLine Systems welcomes your comments regarding this Statement of Privacy, please contact us by email or postal mail:
HealthLine Systems, Inc.
17085 Camino San Bernardo
San Diego, CA 92127